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I always ask people who market (as opposed to develop) GNU/Linux and open source products or services what Linux distribution they use on their own computers. More often than not, the answer is along the lines of, "I'm a marketing person so I use Windows. The techies use Linux." Inna, on the other hand, uses not one, not two, but three different Linux distributions on her home computers. When she tells an IBM client Linux is the way to go, she obviously means it, and this surely makes a difference -- even if it's only a subtle one -- in her work.
Ogg Theora (right-click to download)
An amusing off-camera side note from my conversation with Inna: She says her daughter was the one who first brought Ubuntu into their household, and that this daughter, currently a student at MIT, turned down a Microsoft internship because she didn't like some of Microsoft's business policies. What a family!