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Ten sticking points for new Ubuntu users

Posted by: Anonymous [ip: 72.191.98.73] on June 28, 2008 07:24 PM
I would an additional point. Lack of getting correct information on a problem and/or where to get answers. Example: I have used Ubuntu for about a year, from XP. I want it to just run, no tinkering, no fixes or work arounds. 7.10 is about 95% satisfactory. OK, but Hardy! I downloaded and burned a cd. Tried to use Live to look at Hardy, but asked for a user name and password. No matter what is entered, it cycles back to the log in screen. Installed it, same problem. Asked on the forum and got a dozen replies, no specific "do this". Answers like, "try this....", "maybe drivers, look around.....". etc. Had private message from one person having same problem with some ideas, but didn't work. Searched picked up that this problem existed during testing and was being corrected. But no mention of it in any release notes I could find.

This is too long, but if current version runs ok, shouldn't I be able to install new version and it runs ok also? So another sticking point to me is the lack of real help and the release of known problems with no solution or even acknowledgment of it.

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