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Reading the article is like reading a compendium of my own woes!!! I am a FLOSS enthusiast for the past 10 years & "use" FLOSS for most of my stuff these days. But am not much of a coder. I evangelize FLOSS, I have my volunteer group that sets up computer labs at schools for free & does only FLOSS. I am one of the official developers of a test management system. Etc., etc.
But am deeply grieved to see the responses. People just don't understand that in the huge organizations that we work, especially in a position that cannot influence the IT infrastructure (and thus throw out M$), we few zealots have to put up with lots of grueling stuff. Having to go through pretty arduous steps to configure authentication to AD server is too much & I haven't yet done it, for lack of sufficient time.
We are the guys who are trying to infiltrate the M$ bastions & show to the powers that be in our orgs that there are far better options than M$, but if all we get are brickbats for trying to show what needs to be improved further, its a shame.
Lets just have one aspect burnt in our minds ... if we want to have world dominance ... we need to see to it that we provide what the end users want, not what the geeks & nerds want ...which means that it is not about having the freedom to control the OS thats going to matter in the fight (though it is needed for us) ... but its the luxury of getting things done automagically thats going to win the battle finally.