Posted by: Anonymous
on November 17, 2007 12:38 PM
Not supporting Linux, means they do not provide the technical support required to get you going if you muck up your network settings. Not that they will not allow you to use a Linux computer on their service. Big difference. My ISP doesn't support Linux either, but I am currently using Firefox in Fedora 8 to write this on my Broadband ADSL connection with a mainstream ISP. Don't tell anybody, or the internet might realize that I am a paradox.
In about 9 years of internet use, I have only ever called my ISP about connection problems at their end. During which time they took me through the usual Windows fault finding stuff before eliminating my system being at fault and ordering the line check.
Later on Linux, saying that I had booted from a live CD and reset my own router was enough to verify that the fault was at their end and avoid the usual scripted response and get the line check initiated. The only other possible reason to call the ISP support lines would be for account queries. Most routers and Ethernet modems are just as easy to set up as a USB modem, if not easier, and all you need are your user name and password. Linux will set everything else up automatically. If anything, its easier than Windows.