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Linux and cable modems

Posted by: Anonymous [ip:] on November 17, 2007 11:26 AM
Exactly - your OS doesn't matter at all. However, the new users don't know that, and my cable modem company (RoadRunner) seems to disavow all knowledge of the existence of Linux. I have sometimes gotten some flack when calling in problems, such as service outages after lightning strikes, when the person on the other end of the phone starts by taking down info like OS, browser, email client, etc. and I answer "Debian Sid/Unstable", "Konqueror", "KMail", etc. However, the tech people themselves don't seem to give a rip what I'm running - if they need to test anything, they just plug their own laptop into the cable modem.

The gOS target users might be more of a problem, because they may not be able to figure out if a problem is within their computer or a problem with the internet service.


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