$110 refund from Dell Canada for Windows XP on new laptop
Posted by: Anonymous
on October 11, 2007 02:30 AM
I took receipt of a Dell laptop this week. I called and let them know I was not agreeing with the license, as I did not use Windows. After 1 hour and 23 minutes on the phone to 4 different people I was offered a $110 refund. They did state it was not for Windows as they had no program to rebate unused Windows installs and had no way to rebate me for it, but did offer the money anyhow to keep me a happy customer.
I was proud that I did manage to get across that the Kubuntu roll out in Canada was long overdue and they heard that message clearly.