Posted by: Anonymous Coward
on August 30, 2006 04:02 AM
That's just silly. This has nothing to do with open source software. This guy didn't have a very good maintenance plan, and it almost cost him a lot of money.
Besides that, there are plenty of small software companies that will create custom software packages, and give you the source code, for a good price. Balance the price of having a skilled software engineer on staff who can actually make use of the concept of Open Source, and a custom made software package you have full access to -- and see what you get.
You still have choices at this level -- you don't need to buy a "product" that needs a phone call and a key to get it running. Shop around.