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Re:This is just insane!-Contracts.

Posted by: Anonymous Coward on August 29, 2006 11:33 PM
He may be able to find someone to fix OSS, but that's as much a hassle, as finding out you have to upgrade your software.

Hardly. OSS is much more transparent in this respect. A user of software generally knows exactly when an upgrade would be required (as in the new version is no longer fully backwards-compatible) and can make the necessary preparations, or even just hire someone on contract to maintain/update the old code as-is. Being explained this over a support call that you are denied an installation key and MUST upgrade to the latest version at a significant cost is not acceptible in any business practice, except maybe that of shoddy software companies whom don't deserve ANY business whatsoever.


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